Venue Support Guide

Your venue profile on getNgigs is how thousands of independent artists discover, research, and decide whether to pitch your room. Every field you complete is one fewer email you have to answer — and one more signal that your venue is worth approaching.

A complete profile attracts better-qualified pitches, reduces back-and-forth clarification, and gets your open dates filled faster. Venues with missing genres, no description, or incomplete contact info are routinely skipped by touring artists who have a limited pitching window.

These fields are edited from your venue dashboard. Each one directly affects how artists find, evaluate, and contact you.

Contact & Booking

Booking Email

The email address artists should use to pitch you. This is the address Pro artists see when they unlock your contact information. Use a dedicated booking address if you have one — it keeps pitches out of your general inbox.

Booking Contact

The name of the person who handles booking at your venue. Artists addressing a pitch to a real person, not just a generic inbox, get better response rates.

Booking Phone

Optional. Shown to Pro artists only. Include this if you prefer a call or text over email for booking conversations.

Booking Tips

Freeform text that appears on your public profile. Use this to tell artists exactly how you want to be pitched: what to include, what format to use, what to avoid. A specific booking tips field is the single most effective way to reduce bad-fit pitches — artists read it before they send anything.

Public Listing

Website

Your venue's main URL. Artists visit this before pitching to understand your brand, upcoming calendar, and audience. A missing website is a credibility gap.

Social Links (Instagram, Facebook)

Artists research your room on social before deciding to pitch. An active Instagram with photos of your stage, crowd, and past shows builds more confidence than any text description could.

Age Restriction

All Ages, 18+, or 21+. Be accurate — artists need this for show promotion and ticket sales. Inaccurate age restrictions cause last-minute complications for everyone.

Capacity

Your total room capacity. Used in artist search filters and displayed on Gig Board posts. Artists use this to self-select — a 5-piece band won't pitch a 30-seat café. Accurate capacity leads to better-fit applications.

Genres

Select all genres you actively book. Genres are the primary filter artists use to find venues — if your genres are incomplete or missing, you are excluded from filtered searches. When in doubt, add more rather than fewer.

Description

Write this for the music listener, not the artist. What does a night at your venue feel like? What is the musical identity of the room? Who is your crowd? A strong description — specific, honest, and evocative — appears on your public profile page and builds confidence before the first pitch lands.

Every venue profile includes an Upcoming Shows calendar section. You can use it to publish confirmed bookings, flag open dates, and syndicate open dates directly to the Gig Board — all from a single interface on your public profile page.

If you have a full season of shows to add at once, the CSV Upload tab on your venue dashboard lets you import dozens of calendar entries in a single step — no need to add them one by one.

Step 1 — Download the template

From your venue dashboard, click the CSV Upload tab. You will see two download options:

Step 2 — Fill in your shows

Row 2 is a sample row — delete it before uploading. The two required columns are:

Date *

Use YYYY-MM-DD format (e.g. 2026-09-15). This is the only format the importer accepts.

Title *

The show name or artist name. Use "[OPEN GIG]" as the title for open dates you want to fill.

All other columns are optional:

Time

Performance start time, e.g. 8:00 PM.

Status

BOOKED (confirmed show) or OPEN (available date). Defaults to BOOKED if left blank.

Capacity

Expected audience size for this specific show.

Deal Type

Guarantee, Door Deal, Percentage, Flat Fee, etc.

Genre 1 – Genre 6

Up to 6 genre tags for this entry. Use the Excel template dropdowns to avoid typos.

Notes

Any internal notes or public-facing details about this show.

Step 3 — Upload and preview

Drag and drop your filled file onto the upload area (or click to browse). Both .xlsx and .csv files are accepted. The importer previews your rows before saving anything so you can catch errors first.

Step 4 — Import

Click the Import button to save all valid rows to your calendar. After importing, you will see a summary showing how many entries were created and how many were skipped.

The Gig Board is the platform's active marketplace for open dates. Artists browsing it are not cold-pitching — they are specifically looking for work and responding to an invitation. Every response you receive is from an artist who chose your post out of all available options.

Only Pro artists can respond

Free users can view the Gig Board but cannot respond to posts. Every artist who applies to your listing is a paid Pro subscriber — this filters out casual browsers and ensures responses come from committed, working musicians.

Posts expire after 14 days automatically

You never need to clean up old posts. If the date passes or you fill the slot, the post closes on its own. You can also close it manually from your dashboard at any time.

Booking an open date auto-closes the post

When you mark a calendar entry as BOOKED, any linked Gig Board post is automatically closed. Artists stop receiving the post and you stop receiving new responses.

Every post links back to your venue profile

Artists research your venue before responding. A complete profile — description, photos, genres, capacity, booking tips — directly increases the quality of responses you receive.